A worn mom had claimed that a telescope bought for her son is not good enough to see the moon and planets.
Emma Celby bought the telescope of a Smith Toy Style in Plymouth for her eldest child, Billy, old four, but they were both left disappointed after they could not see the Moon Craters and Saturn rings.
The 23-year-old of Cornwall says she is "devastated" that she now left £ 50 out of pocket after they reflect on the most expensive telescope in the store, which her children will never use, reports Plymouth life.
The Mom-of-Three said: "It was a Christmas present for my son as he was learning about the moon and staring at school and is really interested in it.
"It's really vobblly and it's really useless, he's getting cold and bored, because he can not see the Moon Craters."
Emma says a smith worker "promised" that she could take the telescope back if they were not happy with the product and did not function as it stated on the box.
Emma said: "We asked a man who worked there if the £ 50 one was good and if we could see star, moon and march and he said yes.
"We even asked if we could return it if it was not good, and he said we could." So we came home to Dowwell and try it out but struggle to see anything at all, even in the clearest night.
"We did what the instructions said but saw nothing and really struggled to do something with it.
"We took it back to the store and asked if we could return it, we did not tell, it would have to be investigated and left with them."
The Fusion Science 700M Refractor Telescope for & nbsp; Country and Heaven & # 39; Is the most expensive telescope the toy giant cells and the product description states that the telescope will pick up some incredible views of space.
It states: "The TM 7060 is designed to provide lookups for moons craters, Jupiter's main bulk, and Saturn rings, in addition to dozens of galaxies, star clusters and nebulae."
Emma still left the telescope in the store she received a phone call the following day to tell the product is not sluggish, and she would not get a refund.
She said, "If the guy in the store said he did not, if it was good, we would not buy it, but he said that we would never be able to see some things and we can not."
Emma contact the Smyths Team on Facebook, and received the following response: "Hi Emma, we are terribly sorry to hear from this issue.
"We have looked into this with our Plymouth Shop, unfortunately, we can not accept the position outside of our terms and conditions, unless the item is humorous.
"Please be advised we can accept the return within 28 days, provided the goods are unopened. The discretion to accept the entry outside these terms is in the discretion of the store manager.
"Apologies we can not advise any further in relation to this matter."